Returns and Exchanges

I want you to be 100% satisfied with your purchase, so please contact me with any questions, concerns, or damages. Because my works are custom creations and significant time and effort goes into making them your very own, returns and exchanges are limited.

Issues with your order must be reported to me within 3 days of delivery.  

Returns or exchanges (if approved in advance by me) must be shipped back to me within14 days of delivery. 

Buyers are responsible for return shipping costs unless the item is being returned because it was damaged or defective.

If I do approve an exchange or return and the item is not returned in its original condition, the buyer is responsible for any loss in value.

Cancellations

I do accept cancellations, but only if work has not begun on your piece.  Please contact me if you have any problems with your work in progress or a shipped/delivered order.

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